Data processing

Data Processing Controller

Company Name: Monte Adentro Cycling Adventures – Bici Viajes

NIT: 79594470-4

National Tourism Registry: 63460

Address: Calle 7 SUR # 11A 60 OFC 501, Bogotá D.C.

Purpose of Data Processing

Monte Adentro Cycling Adventures - Bici Viajes travel agency will collect and process personal data of customers and users for the purpose of managing and providing the requested tourism services, including travel bookings and sales, ticket issuance, and accommodation and transportation management.

Personal data may also be used to send information about promotions, special offers, and news related to the services of Monte Adentro Cycling Adventures - Bici Viajes travel agency, provided that the customer has given prior consent.

Collected Personal Data

Monte Adentro Cycling Adventures - Bici Viajes travel agency will collect personal data such as names, surnames, identification numbers, contact addresses, telephone numbers, email addresses, and any other information necessary for the provision of tourism services.

Rights of Data Subjects

Data subjects have the right to know, update, and rectify their data, as well as to request their deletion when no longer necessary for the established purposes.

Data subjects can also exercise their right to object to the processing of their personal data, except in cases where contractual and legal obligations are met.

Security Measures

Monte Adentro Cycling Adventures - Bici Viajes travel agency will implement the necessary technical, administrative, and physical measures to ensure the security of personal data and prevent its alteration, loss, unauthorized access, or improper processing.

Access controls, confidentiality policies, staff training, and periodic evaluation of data processing processes will be established.

Data Transfer and Disclosure

Monte Adentro Cycling Adventures - Bici Viajes travel agency may transfer personal data to third-party tourism service providers, such as airlines, hotels, and tour operators, as well as complementary service providers in its operation, such as restaurants, sports clothing brands, etc., solely for the purpose of managing and executing contracted services for customers.

Personal data will not be transferred to third parties for commercial or advertising purposes without the express consent of the data subject.

Data Retention Period

Personal data will be retained for the time necessary to fulfill the purposes established in this policy, as well as to comply with legal and contractual obligations.